TERMS AND CONDITIONS

1.Field of application and coordinates

1.1. The present terms and conditions are applicable to all customer orders (referred to hereafter as ‘you’) made on the e-commerce website owned by:

MELIAM GROUP

1 Impasse de la Douverie

44250 Saint-Brévin

France

Web URL: https://www.Poppers-lovers.com/

Commercial register: 820 115 699

1.2. You can contact our customer service for any questions on working days by e-mail to [email protected]

2. Tendering and contracting process

2.1. The presentation of products on this e-commerce website does not constitute an offer which is legally binding but an invitation for you to place a firm order.

2.2. The language of the agreement is French.

2.3. The terms and conditions may be consulted at any time on our website.

3. Prices and shipping costs

3.1. Delivery in France

The prices shown on the presentation pages of our products include the statutory rate of VAT,

3.2. Delivery outside of France

The prices shown on the presentation pages of our products include the statutory rate of VAT,

4. Delivery and delivery times

4.1. We give your order to the delivery person in a neutral and discrete packaging.

4.2. Our shipping times are 1 to 3 working days. We will immediately inform you of any delays by email.

5. Payment

5.1. Payments may be made by Bank Card (VISA, Mastercard, American Express).

5.2 Payements may be made by bank transfer.

6. Right of withdrawal

6.1. You may exercise your right of withdrawal within a period of 14 days without justification. This period begins from the delivery of the product. Withdrawals should be addressed to:

MELIAM GROUP SAS

1 Impasse de la Douverie

44250 Saint-Brévin

France

You are responsible for the cost of returning the products.

7. Legal guarantee

7.1. The legal guarantee is applicable according to legal dispositions. The additional commercial guarantee remains unaffected.

7.2. We exclude liability in case of negligence insofar as the essential obligations of the contract are not at stake. The same principles apply to our constituents.

7.3 We take all the necessary precautions for the packaging of your orders in order to avoid any risk of damage related to transport. However, in case of breakage during transport, please send us an email with the list of broken products and photos in good quality showing the damage within a maximum of 24 hours after receipt of the package. After this period no complaint can be processed. Compensation will be in the form of a credit note valid for 12 months on our site on all products (excluding shipping costs). The maximum amount of the credit may not exceed 5% of the total price of the order.

8.Final provisions

8.1. If any provision of these Terms and Conditions is or becomes invalid, the other provisions of the Terms and Conditions remain unaffected.